Privacy, Cookies & Legal

We are Addicus Accountants.

• We can be contacted at 4 The Axium Centre, Dorchester Road, Poole. BH16 6FE, by phoning 0800 1707 800 or by email to enq@addicus.com.
• If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the above.
• Our Data Protection Registration Number is C1592576

As accountants we have a number of roles under the new data protection regulations. According to circumstances we can act as data controller, data processor, or a combination of both. Each presents a slightly different viewpoint regarding data protection.

As a visitor to our site or a prospective client, we act as data controller.

We collect information about you when you engage with our website or if you (enquire to) become a client. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.

If you make an enquiry or visit our website we may collect, use, store and transfer different kinds of personal data about you, grouped together follows:

• Identity Data, which includes first name last name.
• Contact Data including physical address, email address and telephone numbers.
• Technical Data including your IP, address browser type and version, operating system and other technology on the devices you use to access this website. Some of this is collected automatically by our webserver, some by cookies. Please see our Cookie Statement below.
• Marketing and Communications Data. This will included your preferences in receiving marketing from us (principally our newsletter)
• Professional Data includes any information we may collect in the course of assessing whether to provide our services to you.

Information we don’t collect

There are Special Categories of Personal Data defined in data protection regulations. These include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect this data, nor do we collect any information about criminal convictions and offences. We also don’t collect data from or about minors.

What happens if you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with an answer to an enquiry). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

We will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might.

Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to marketing communications, as for the majority of cases we will be performing a contract on your behalf or have a legitimate business interest to do so. You have the right to withdraw consent to marketing at any time by contacting us.
• We do not use any automated decision-making tools within our business

We do not sell your information to third parties, but we do work closely with some third party suppliers who fulfil business activities for us (like marketing etc.)

In a limited range of circumstance we may share your information with third parties:

• When a change happens in our business – for example if we choose to sell, transfer, or merge parts of our business or our assets. The new owners may use your personal data in the same way as set out in this privacy notice.
• Where you have requested and consented for us to introduce you to another person or organisation (for example, to a specialist adviser, should we not offer a service requested)
• Where we are obliged to do so in law.
• Where we undertake Anti-Money Laundering checks prior to your engagement as a client, when we have a legitimate business interest.
• Where we have asked them to provide marketing services, and you have provided consent

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We aim to keep the majority of your data within the European Economic Area (“EEA”). Meanwhile (and as a matter of principle) we are constantly reviewing our data security efforts, putting into place, updating or revising, appropriate security measures to prevent your personal data from being accidentally lost, used, accessed or manipulated in an unauthorised way.

• Google Analytics (who provide us with website statistical information) and Mailchimp (one of our mailing software providers) are based in the US and we may transfer data to them as they are part of the US-EU Privacy Shield which requires them to provide similar protection to personal data shared within the EEA.
• Please see our Cookie Policy for more information about Google Analytics
• We do not outsource elements of your work to third countries
• Security efforts include elements such as ensuring premises are secure, computers are fully up to date and virus protected, having contracts with suppliers to ensure they comply with appropriate regulations, restricting access to personal data to only those who have a business need to use it, enforcing confidentiality agreements, encrypting data, etc
• We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

If you think that any part of our process is not secure please email us at enq@addicus.com. Feedback such as this is always encouraged.

We will not hold your personal information in an identifiable format for any longer than is necessary (including for legal and compliance reasons).

• If you are a client or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship. This is set out in our letter of engagement.
• If we collect your data in respect of a potential business relationship that didn’t proceed, we will delete that data 18 months from our last contact.
• If we hold consent to send you marketing we will refresh that consent every three years, although you will always have the opportunity to opt-out, update or withdraw your consent at any point should you choose to do so.

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).

You have rights under data protection laws in relation to your personal data.

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

• You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
• In every event, we may to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. If you are unable or unwilling to supply this information, we will refuse to comply with your request.
• We may also contact you to ask you for further information in relation to your request to speed up our response.
• We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email enq@addicus.com or telephone 0800 1707 800

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745

Website – https://ico.org.uk/concerns

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

• Make our website work as you’d expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

THIRD PARTY FUNCTIONS

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. You should refer to those organisations’ cookie policies for further information. Our site includes the following functions which may use cookies:

• Informing you of our cookie policy and the choices you’ve made
• Ensuring you don’t see unnecessary messages regarding newsletter options

Disabling these cookies will likely break the functions offered by these third parties

When visiting for the first time you are presented with the option of accepting cookies from this site.

If you agree, a cookie is placed on your machine so that you don’t get asked again for a period. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

The works on this web site are given for general information purposes only and do not constitute professional advice. We do not accept any responsibility for loss which may arise from relying on information contained on this site.

You must seek professional advice in relation to any area covered by this website in respect of which you have any doubts whatsoever.

Addicus Accountants do not represent or warrant that the information accessible via this website is accurate, complete or current. Addicus have no liability whatsoever for any use which you make of such information.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to using this information in any way that it is suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from this website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information from this site.

The terms and this disclaimer and any claim based on the use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

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